ABOUT US & HOURS
FREQUENTLY ASKED QUESTIONS
We offer a return policy for all of the products purchased at 2 West Greenhouse.
Décor/Hard Goods can be returned up to 21 calendar days following the purchase of the product(s). Bring in your item with your receipt and we’ll help you out with a refund, replacement, or a credit towards another item.
Live Plant products can be returned up to 7 calendar days following the purchase of the products(s). Returns on live plant products are accepted for up to 7 days past the original purchase date provided 2 West Greenhouse staff considers the material to be in the original condition. Bring in the plant product with your receipt and we’ll provide you with a replacement or a credit towards another item.
We try to be as accommodating as possible when problems arise. However, we do not feel responsible for customer neglect, accidents like hanging baskets falling, frost, overwatering, or other problems out of our control. However, we make every effort to keep our customers satisfied with their new purchases, and we will continue to aid in dealing with problems that might occur.
Monday 9:00 am 8:00 pm
Tuesday 9:00 am 8:00 pm
Wednesday 9:00 am 8:00 pm
Thursday 9:00 am 8:00 pm
Friday 9:00 am 8:00 pm
Saturday 9:00 am 6:00 pm
Our hours are seasonal and can change dependent on weather